Map of the course Introduction
Unit 1 People
1.1 Meeting people
1.2 Keeping the conversation going
1.3 Finding out about people
Unit 2 Talking about companies
2.1 Describing a company
2.2 Starting a business
2.3 Getting product information
Unit 3 Jobs
3.1 Company structure
3.2 Describing responsibilities
3.3 Leaving a message
Unit 4 Work and play
4.1 Inviting
4.2 Getting to know you
4.3 Market research
Unit 5 Revision and consolidation
Unit 6 Transportation
6.1 Describing infrastructure
6.2 Forms of transport
6.3 Dealing with an order
Unit 7 Imports and exports
7.1 Talking about industries
7.2 Talking about imports and exports
7.3 Made in America
Unit 8 Arrangements
8.1 Discussing an itinerary
8.2 Dealing with correspondence
8.3 Making and changing an appointment
Unit 9 Products and services
9.1 Services
9.2 Describing a product
9.3 Keeping the customer happy
Unit 10 Revision and consolidation
Unit 11 Marketing
11.1 Projecting an image
11.2 Choosing your media
11.3 Choosing a promotional product for your company
Unit 12 Statistics
12.1 Describing performance
12.2 Choosing your media
12.3 Presenting information
Unit 13 Money
13.1 Negotiating the price
13.2 Getting paid
13.3 Chasing payment
Unit 14 Socializing
14.1 Gift-giving
14.2 Planning a free day
14.3 Eating out
Unit 15 Revision and consolidation
Unit 16 Business culture and ethics
16.1 Corporate culture
16.2 Everyday dilemmas
16.3 A woman’s place
Unit 17 Meetings
17.1 Greening the office
17.2 Reporting
17.3 Cutting costs
Unit 18 Processes
18.1 Talking about regulations
18.2 Describing a process
18.3 Company history
Unit 19 Conferences
19.1 Finding a location
19.2 Organizing the conference
19.3 Presenting your product
Unit 20 Revision and consolidation
Resource activities
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