Chapter 1 Foreign Trade Interview Skills
外贸面试技巧
01. Introduction 002
自我介绍
02. Work Experience 007
工作经验
03. Strengths and Weaknesses 012
优势与劣势
04. The Reasons for Leaving and Applying 016
离职与应聘原因
05. Salary and Welfare 021
薪酬与福利
06. Inquiring the Result 025
询问面试结果
Chapter 2 Establishing Business Relationships
业务关系建立
07. Seeking for Customers 030
开发客户
08. Receiving an Enquiry 035
收到询盘
09. Quoting Price 040
进行报价
10. Counter-offer and Acceptance 045
还盘受盘
11. Talking About Payment Methods 050
讨论付款方式
12. Asking for a Sample and a Catalogue 055
索要样品和产品目录
13. Placing an Order 060
开始下订单
14. Something Wrong with the Order 065
订单出现问题
15. Receiving and Answering Calls 070
接打电话
Chapter 3 Receiving Clients
客户接待
16. Appointing and Visiting Clients 076
预约与拜访
17. Making a Reservation for Clients 081
为客户预订酒店
18. Receiving Visitors 086
接待参观者
19. Holding a Welcoming Dinner 091
举办欢迎晚宴
20. Visiting the Company or Factory 096
到公司或工厂参观
21. Checking In the Hotel 102
入住酒店
22. Going Sightseeing with Foreign Clients 108
与外国客户一起游览观光
23. Seeing Off 113
送别客户
Chapter 5 Business Meeting
商务会议
33. Arranging the Meeting 166
安排会议
34. Agenda 171
议事日程
35. In the Meeting 176
在会议上
36. Making a Meeting Summary 181
做会议总结
Chapter 6 Discussions About Contract
合同讨论
37. Talking About Contract Terms 188
谈论合同条款
38. Contract Review 193
合同评审
39. Explaining Related Details 198
解释相关细节
40. Signing a Contract 203
签订合同
41. Terminating the Contract 208
终止合同
42. Expiration of the Contract 213
合同到期
Chapter 7 Shipment and Insurance
运输和保险
43. Packaging Issues 220
包装问题
44. Choosing a Way of Transportation 225
选择一种运输方式
45. Shipping Problems 230
装运问题
46. Delivery Problems 235
交货问题
47. Insurance Types 240
保险的种类
48. Covering Insurance for the Goods 246
为货物办理保险
Chapter 8 Declaration of Goods and Disputing Settlement
商品报关与争端解决
49. Business Visa 252
商务签证
50. International Taxation 257
国际税收
51. Damaged Goods 262
货物损坏
52. Delay in Delivery 267
交货延期
53. Lodging a Claim 272
提出索赔
54. Submission to Arbitration 277
提交仲裁
Chapter 9 Marketing
市场营销
55. Market Research 284
市场调研
56. Booth Booking and Show Preparation 289
预订展位
57. Attending Exhibitions 295
参加展会
58. Advertisement and Promotion 301
广告和促销
59. Introducing New Products 306
介绍新产品
60. Export Research 312
出口调查
61. After-sale Service 317
售后服务
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