Chapter 1 Telephone Call 打电话
Section 1 Appointment with Doctor 预约看医生
Dialogue 1 Making an Appointment预约
Dialogue 2 Canceling an Appointment 取消预约
Section 2 Calling a Taxi 打电话叫出租
Dialogue 1 Calling Action 打电话给行动出租车公司
Dialogue 2 Calling Barwood 打电话给横木出租车公司
Section 3 Making Emergency Call 打紧急电话
Dialogue 1 Reporting Fire 报告火灾
Dialogue 2 Medical Emergency 紧急医疗情况
Chapter 2 Shopping 购物
Section 1 Buying Food 买食品
Dialogue 1 Asking about Items on Sale 询问减价食品
Dialogue 2 Looking for Advertised Goods 寻找广告上的商品
Dialogue 3 Checking Out through an Express Lane 通过快速通道结账
Dialogue 4 Checking Out at Self Service 在自助服务机上结账
Dialogue 5 Scanning Non-barcode Items 扫描非条码商品
Dialogue 6 Using a Card to Make Payment 用卡付款
Dialogue 7 Avoiding Overpayment 避免多付款
Section 2 Purchasing Clothes 买衣服
Dialogue 1 Looking Around 走走看看
Dialogue 2 Looking for Clothes 找衣服
Dialogue 3 Paying for Clothes at the Check-out Counter 在收银台付款
Dialogue 4 Returning Clothes at Customer Service 在顾客服务处退衣服
Section 3 Purchasing Other Necessities 购买其他必需品
Dialogue 1 Asking about Rebate 询问返现
Dialogue 2 Testing a Purchase 测试需购买的商品
Dialogue 3 Buying a Computer Accessory 买电脑配件
Dialogue 4 Bargaining讨价还价
Chapter 3 At the Apartment 在公寓
Section 1 Having Problems with Apartment Equipment 公寓设备有问题
Dialogue 1 Asking for Equipment Repair and Maintenance 要求设备维修
Dialogue 2 Equipment Problems 常见设备问题
Dialogue 3 Changing the Toilet Lid and Seat 换马桶盖和马桶座
Section 2 Getting Other Services 获得其他服务
Dialogue 1 Paying Rent 交房租
Dialogue 2 Copying Documents 复印文件
Dialogue 3 Getting Quarters 换25美分的硬币
Dialogue 4 Requesting Exterminator 要求灭虫
Dialogue 5 Catching a Mouse 捉老鼠
Section 3 Having Contacts with Neighbors 和邻居接触
Dialogue 1 Talking about the Neighborhood 谈论周围地区
Dialogue 2 Talking about the Property 谈论公寓财产
Dialogue 3 Talking about the Building 谈论公寓楼
Dialogue 4 Talking about Rules and Regulations 谈论规章制度
Dialogue 5 Doing a Favor for Your Neighbor 帮助邻居
Dialogue 6 Asking a Favor of Your Neighbor 请邻居帮忙
Chapter 4 Medical Treatment 医疗
Section 1 At the Emergency Room 在急诊室
Dialogue 1 At Your Neighbors Apartment 在你邻居的公寓
Dialogue 2 At the Emergency Room 在急诊室
Section 2 At the Test Center 在测试中心
Dialogue 1 Blood Work 验血
Dialogue 2 X-Ray X光
Dialogue 3 Sonogram 超声波图
Section 3 At the Pharmacy 在药店
Dialogue 1 At the Drop-off 在投方处
Dialogue 2 At the Pick-up 在取药处
Section 4 At the Family Doctors or Specialists Office 在家庭医生或专科医生的诊所
Dialogue 1 Tooth-Cleaning 洗牙
Dialogue 2 Tooth-Filling 补牙
Dialogue 3 Tooth Treatment 治牙
Dialogue 4 Tooth Extraction 拔牙
Dialogue 5 Dentures 假牙
Chapter 5 Transportation 交通
Dialogue 1 Buying a Senior Smartrip Card 购买老年人智能卡
Dialogue 2 Adding Value to a Smartrip Card 给智能卡充值
Chapter 6 At Other Public Places 在其他公共场所
Section 1 At the Bank 在银行
Dialogue 1 Opening a Bank Account 开银行账户
Dialogue 2 Withdrawing Money 取钱
Dialogue 3 Cashing a Check 兑现支票
Dialogue 4 Exchanging for Foreign Currency 兑换外汇
Dialogue 5 Forgetting PIN Number 忘记密码
Dialogue 6 Using an ATM to Withdraw Cash 使用自动柜员机取款
Dialogue 7 About Overdraft and Checkbooks 关于透支和支票本
Section 2 At the Post Office 在邮局
Dialogue 1 Sending an Ordinary Letter 寄一封普通的信
Dialogue 2 Sending Certified Mail 寄挂号信
Dialogue 3 Sending an Express Mail 寄特快邮件
Dialogue 4 Sending a Parcel 寄包裹
Dialogue 5 Holding Mail 保留邮件
APPENDIX 附录
內容試閱：
I. Telephone Call
1. Appointment with Doctor
A--receptionist B--you
1 Making an Appointment
appoint ment 预约 re cep tion ist 接待员
d like would kike 想要
A: Good morning. Dr. Smith''s office.
B: This is Jack Chen. I''d like to make an appointment.
A: OK. Our next opening is on December 8 at 10 o''clock.
B: Great. Thank you.
1 Good morning. 早上好。
Mor ning. 早。 I am ---Hel low hlo 你好。
Hi.
2 This is --- 我是---
3 d like 想要
4 opening 空缺时间
Want available time 可就诊时间
need 需要
5 Great. 太好了。
6 Thank you. 谢谢你。
Fine. 很好。 Thanks. 多谢。
Good. 好。
I.打电话
1． 预约看医生
A --- 接待员 B --- 你
1）预约A：早上好。史密斯医生诊所。B：我是杰克陈。我想预约一个时间。A：好的。我们下一空缺时间是在12月8日10点。B：太好了。谢谢。
2 Canceling an Appointment
can cel v 取消 re sched ulev 重新预约current a 当前的
A: Good morning. Dr. Smith''s office.
B: This is Jack Chen. I need to cancel my appointment.
A: When is it?
B: It''s on December 8 at 10 o''clock.
A: Do you want to reschedule?
B: No, thank you. Not now.
A: OK. Thank you for calling.
2）取消预约
A：早上好。史密斯医生诊所。
B：我是杰克陈。我要取消我的预约。
A：什么时间？
B：12月8日上午10点。
A：你要重新预约时间吗？
B：不用了，谢谢。以后再预约。
A：好吧。感谢你打电话来。
3 Rescheduling an Appointment
A:Good morning. Dr. Smith''s office.
B: This is Jack Chen. I need to reschedule my appointment.
A: When is your current appointment?
B: December 8th at 10 oclock.
A: OK. I have an opening on December 12th at 3:30 pm.
B: That''s good. Thank you.
3）重新预约A：早上好。史密斯医生诊所。
B：我是杰克陈。我需要重预约时间。
A：好的。我们下一个就诊时间是12月12日下午3点30分。
B：很好。谢谢。
2. Calling a Taxi
1 Calling Action
A --- dispatcher B --- you
dis patch er 调度员 av e nue 街，路
des ti na tion 目的地 rain bow 彩虹lob by 门厅
A: Action Taxi. May I help you?
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