Chapter l Brief Introduction
Knowledge l International Business
Knowledge 2 Basic Writing Principles ofBusiness Letters
Knowledge 3 Layout and Format of Business Letters
Knowledge 4 Addressing Envelope，
Chapter 2 Establishing Business Relationship
Modeling Task 1 Self-introduction by Exporter
Modeling Task 2 Self-introduction by Importer
Modeling Task 3 Contacting a Company You Have Traded with in the
Past
Chapter 3 Enquiries and Replies
Modeling Task 1 A General Enquiry and Reply
Modeling Task 2 A Specific Enquiry and Reply
Chapter 4 QuotationsOffers and Counter Offer
Modeling Task 1 A Voluntary Offer
Modeling Task 2 A Non··firm Offer
Modeling Task 3 A Firm Offer
Modeling Task 4 A Counter·—0ffer
Chapter 5 0rderAcceptance and Conclusion
Modeling Task 1 Place an Order
Modeling Task 2 Acceptance of a Counteroffer
Modeling Task 3 Make Amendment to an Order
Modeling Task 4 Confirming an Order
Modeling Task 5 Confirming a Receipt of an Order from the
Buyer
Chapter 6 Payment of Remittance and Collection
Modeling Task 1 Accepting D／P Terms
Modeling Task 2 Asking for Easier Payment Terms
Modeling Task 3 Payment by T／T。
Chapter 7 Payment of Letter of Credit
Modeling Task 1 Advice ofEstablishment ofL／C
Modeling Task 2 Urging Establishment ofL／C
Modeling Task 3 Amending L／C to Allow Partial Shipment and
Transhipment
Modeling Task 4 Extending a Letter ofCredit
Modeling Task 5 Amending Other Terms in the L／C
Chapter 8 Packin9
Modeling Task 1 Buyer’S Packing Requirement
Modeling Task 2 Reply to Seller’S Packing Clause
Chapter 9 Shipment
Modeling Task 1 Inquire About Shipment
Modeling Task 2 Shipping Advice
Modeling Task 3 Shipping Instructions
Modeling Task 4 Request for Partial Shipment
Chapter l 0 Insurance
Modeling Task 1 Enquiry ofInsurance
Modeling Task 2 Reply to an Enquiry ofInsurance
Modeling Task 3 Arranging Insurance for the Buyer
Modeling Task 4 Asking forAdditional Insurance
Chapter l l Claims and Settlement
Modeling Task 1 Claim for Defective Goods
Modeling Task 2 Compliant about the Delivery ofWrong Goods
Modeling Task 3 Claim Declined，
Modeling Task 4 Settlement ofClaim
Chapter l 2 Agency
Modeling Task 1 Apply for Sales Agency
Modeling Task 2 Looking for a Sales Agent
Modeling Task 3 Entrust a Customer with Sole Agency
Modeling Task 4 Decline the AgencyApplication
Modeling Task 5 Reply to the Offer ofAgency
Appendix l Simulation Test
Appendix 2 Common Terms and Expressions
Appendix 3 Sales Contract
Appendix 4 Useful Sentences
参考文献
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