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HOME新書上架暢銷書架好書推介特價區會員書架精選月讀2023年度TOP分類閱讀雜誌

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品種：超過100萬種書，正品正价，放心網購，悭钱省心

送貨：速遞 / EMS，時效：出貨後2-3日

新書推薦： 《 东方美学口袋书 中国颜色 》 售價：NT$ 223.0 《 理性之蚀 》 售價：NT$ 437.0 《 帝国与诗人——王维、杜甫、李白的大唐回忆录 》 售價：NT$ 325.0 《 被动成交：让业绩质变的微进步指南 》 售價：NT$ 442.0 《 如何摆脱行为上瘾 》 售價：NT$ 308.0 《 推荐系统：算法、案例与大模型 》 售價：NT$ 559.0 《 变态心理学：案例、成因、诊断、治疗 》 售價：NT$ 335.0 《 兵临险境 ： 德军1942年11月—1943年3月的最后反扑 》 售價：NT$ 839.0

建議一齊購買： + NT$ 326 《 新编实用商务英语 》 + NT$ 378 《 外企财务英语一本通（日常财务工作，中英文双语讲解 实际沟通要领，仿真情景模拟展示） 》 + NT$ 314 《 酒店英语（含光盘） 》 內容簡介： 胡朝慧主编的《酒店英语》是根据高职高专酒店英语服务与管理专业教学计划的要求，突出职业教育的特点，注重对学生职业能力的培养而编写的。教材始终贯穿“以职场为中心，以就业为先导”，体现了知识的应用和可操作性。其中，情景对话的内容按照客人入住的顺序展开：前厅部、客房部、餐饮部、购物及康乐部；对话情景的选择贴近酒店工作的实际，语言简洁、规范，并配有美籍专业人士录制的光盘，语音纯正，情景性强，便于学生模仿和掌握。章节的课后练习精心设计，灵活多样，既增强了趣味性，又实现了用英语交流的目的。 《酒店英语》适合高职院校旅游专业学生作为教材使用，也可供旅游从业人员参考学习。 目錄： Paer OneTHE FRONT OFFICE Chapter OneBusiness Reservation Service Dialogue 1Receiving a Reservation Dialogue 2Tour Group Reservation Dialogue 3Face to Face the Reservation Dialogue 4Revising the Reservation Dialogue 5Cancel the Reservation Dialogue 6No Empty Rooms Chapter TwoReception Desk Dialogue 1Registration Dialogue 2Receiving the Individual Dialogue 3Receiving the Advance Reservation Dialogue 4Receiving a Travel Group Dialogue 5Extending the Stay Chapter ThreeThe Bellman Dialogue 1Check in Services Dialogue 2Show the Way to Her Room Dialogue 3Delivery of Luggage Dialogue 4Ordering a Taxi Dialogue 5Ticket-Booking Service Chapter FourAt the Information Desk Dialogue 1Showing the Way inside the Hotel Dialogue 2Showing the Way outside the Hotel Dialogue 3Introduction Some Scenic Spot and Shopping Center Dialogue 4About the Traffic Chapter FiveTelephone Operator Dialogue 1An Overseas Call Dialogue 2In-house Call Service Dialogue 3Leaving a Telephone Message Dialogue 4Answering Guest''s Inquires Chapte SixSettling Guests'' Complaints Dialogue 1Settling Complaints about Air-conditioner Dialogue 2Settling Complaints about Bad Quality of Food Dialogue 3Settling Complaints about Slowness in Service Chapter SevenThe Business Center Dialogue 1Recommending Express Service Dialogue 2Typing, Photocopying Dialogue 3Receiving and Sending Fax Chapter EightThe Cashier Dialogue 1Foreign Currency Exchange Dialogue 2Checking in Cash Dialogue 3Checking with Traveler''s Check Dialogue 4Checking by Credit Card Dialogue 5Mis-calculation Chapter NineAt the Conference Dialogue 1Introduction of Hotel Meeting Facilities Dialogue 2Changing the Meeting Services Dialogue 3Offering Special Services Part TwoTHE HOUSEKEEPING DEPARTMENT Chapter TenReceiving Guests Dialogue 1Guiding the Guest to Their Rooms Dialogue 2Introducing the Room Facilities Dialogue 3About Hotel Services Chapter ElevenChamber Service Dialogue 1Cleaning the Room Dialogue 2Changing the Room Dialogue 3Adding beds Dialogue 4Turn-down Services Dialogue 5Claim and Damage Chapter TwelveSpecial Service Dialogue 1Buying Things on Request Dialogue 2Borrowing Something Dialogue 3Wanting to Add Something Chapter ThirteenLaundry Service. Dialogue 1Explaining How to Get the Service Dialogue 2Filling the Laundry Lists Dialogue 3Choose Express Service.. Dialogue 4Misdelivering the Laundry Chapter FourteenMiscellaneous Service Dialogue 1Asking for Baby-sitting Service Dialogue 2Dealing with Emergency Dialogue 3Asking for a Doctor Dialogue 4A Morning Call Chapter FifteenMaintenance Serviee Dialogue lIntroduction on Certain Facilities in the Room Dialogue 2Repairing the Washing Machine Dialogue 3Something Wrong with the Toilet Part ThreeFOOD AND BERVERAGE DEPARTMENT Chapter SixteenReservation Service Dialogue 1A Call Reservation Dialogue 2Refusing a Reservation Dialogue 3Cancel a Reservation Dialogue 4Receiving the Dinner Dialogue 5Receiving Walk-in Guests Dialogue 6No Empty Seats Chapter SeventeenChinese Food Dialogue 1Ordering Chinese Dishes Dialogue 2Recommendation Dialogue 3Special Chinese Food Dialogue 4Wines and Drinks in Chinese Restaurant Chapter EighteenServing Dishes Dialogue 1Misserving Dialogue 2Special Need in Dishes Dialogue 3Complaints about the Dishes Dialogue 4Dessert Ordering Chapter NineteenOffering Room Serving Dialogue 1Ordering Chinese Breakfast Dialogue 2Ordering Western Breakfast Dialogue 3Special Ordering Dialogue 4Dish Delivering Chapter TwentyAt the Bar Dialogue 1Ordering Chinese Wines Dialogue 2Ordering Western Wines Dialogue 3Crazy Bar Dialogue 4Chatting with a Guest Chapter Twenty-OneWestern Food and Buffet Dialogue 1Dinner in a Western Restaurant Dialogue 2Dinner a La Carte Dialogue 3Buffet Chapter Twenty-TwoWays of Paying Dialogue 1Signing the Bill Dialogue 2Paying with Credit Card Dialogue 3Paying in Cash Dialogue 4 Explain the Bill Part FourSHOPPING Chapter Twenty-ThreeAt the Arts and Crafts Dialogue 1Greeting Customers Dialogue 2Recommending Jewelry Dialogue 3Introducing China Silk. Dialogue 4Testing the Quality. Chapter Twenty-FourAt the Souvenir Dialogue 1Introducing China Painting Dialogue 2Chinaware Dialogue 3Recommending Other Products Chapter Twenty-FiveAt the Food Shop Dialogue 1Introducing Local Products Dialogue 2Introducing Tea Dialogue 3Wrapping the Goods Part FiveRECREATION AND FITNESS CENTER Chapter Twenty-SixAt Sing and Dance Hall Dialogue 1At the Night Club Dialogue 2At the Karaoke Bar Dialogue 3At the KTV Parlor Dialogue 4At Dancing Hall Chapter Twenty-SevenAt the Health Club Dialogue 1Introduce the Facilities Dialogue 2At Bowling Room Dialogue 3At The Swimming Pool Dialogue 4At Sauna Chapter Twenty-EightAt the Chess Dialogue 1At Billiards Dialogue 2Playing Bridge Dialogue 3Getting the Membership Card Chapter Twenty-NineAt the Beauty Center Dialogue 1At the Beauty Salon Dialogue 2At the Barber''s Dialogue 3Facial Treatment APPENDIX IUseful Words and Terms for Hotel English APPENDIX IITapescripts for Listening Exercises Reference

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